romfuns Privacy Policy

This page describes what we collect when you use romfuns and how we keep that data protected. When you open an account on romfuns—whether through our mobile browser, Android app, or web interface—we gather personal information necessary to verify your identity, process your deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), and manage your account. We also collect behavioral data as you play football markets on Liga 1 and Piala AFF tournaments, participate in live-dealer games, or access our other services. This policy explains what we collect, why, and who may see it.

We at romfuns are committed to protecting your personal information. Your data is encrypted in transit and at rest on our servers. We limit access to your information to staff members who need it to perform their job—support agents troubleshooting your account, compliance officers verifying your identity, payment processors settling your transactions. We do not sell your information to marketers. We share data with law enforcement only when required by court order or legal obligation. This privacy policy is transparent about our practices and aligns with data protection laws in the jurisdictions where we operate.

If you have questions about how we handle your data, our support team is available through the in-app help menu. We respond to privacy requests within fourteen days and can explain precisely what information we hold on you and how we use it.

Information We Collect and How We Use It

We collect personal information in several categories. During account registration, you provide your full name, date of birth, email address, and phone number. During identity verification, you submit a scanned copy of your national ID (front and back), a selfie holding your ID, and proof of address (utility bill, bank statement, or telecommunications invoice). We store these documents to comply with anti-money-laundering regulations and to help us prevent fraud. We also collect your payment method details—your DANA or e-wallet account number, your mobile banking or local payment account information, or your online payment identifier—to process deposits and withdrawals.

We collect behavioral data as you use romfuns. This includes your device type (iPhone, Android, desktop), your IP address, which games you access, which leagues you follow (Liga 1, Champions League, Piala AFF, or esports markets like Mobile Legends), how long you play, and your transaction history. We use this data to improve our platform's performance, detect fraud, and personalize your experience. For example, if you frequently bet on Champions League fixtures, we may highlight those markets prominently for you. We also use behavioral data to identify problem gambling patterns—if your account shows rapid consecutive stakes over short periods, our system may flag you for a check-in message from our support team.

Third-Party Processors and Payment Handlers

We engage third-party service providers to operate romfuns securely. Our payment processors (the companies that handle e-wallet, mobile banking, local payment, and bank transfers) receive only the minimum data necessary to settle your transaction—your name, account identifier, and transaction amount. These processors operate under their own privacy policies and data protection agreements. We contractually require them to protect your data and use it only for payment processing. They may be located outside Indonesia; for example, our primary hosting provider maintains servers in multiple regions for redundancy and speed.

We also use third-party analytics providers to understand how users navigate romfuns and which features are most popular. These services track page views and button clicks but do not capture sensitive information like passwords or payment details. You can disable analytics tracking in your account settings if you prefer. Our customer support platform, which handles your inquiries about deposits, withdrawals, account access, or game questions, is hosted by a third-party vendor. Your support conversation history is stored on their servers and remains confidential under a data processing agreement.

We at romfuns treat your personal information with the same security and confidentiality we apply to our own internal data.

Cookies and Tracking Technologies

Our romfuns platform uses cookies to remember your login session, your language preference, and items in your betting slip. These are "session cookies"—they expire when you close your browser—and "persistent cookies" that remain for thirty days to allow you to log back in without re-entering your password. You can disable cookies in your browser settings, though this may limit romfuns functionality (for example, you will need to log in each time you visit). We do not use cookies to track you across other websites; cookies are specific to romfuns.net.

We also use pixel tags (tiny, invisible images) in our email communications to track open rates. If you open an email from romfuns about a new Piala Indonesia match or a platform update, we record that you opened it. This helps us understand which messages are useful to our users. You can opt out of these emails in your account settings under "Notification Preferences."

Your Rights and Data Retention on romfuns

You have the right to access all personal information we hold on you. You can download a copy of your account data—including your registration details, payment history, and game activity—from your account settings under "Privacy & Download My Data." We provide this file in a portable format within seven business days of your request. You also have the right to correct inaccurate information; if your name or address is wrong in our system, contact our support team and we will update it after verifying the change.

You have the right to delete your account and request erasure of your personal data. Once you close your account, we retain your information for five years to comply with financial and anti-money-laundering regulations. After five years, we delete your personal data unless we are required by law to keep it longer. Game transaction records remain permanently to maintain the integrity of our platforms and to enable dispute resolution if needed.

Jurisdiction and Data Location

We operate romfuns in jurisdictions where online gaming is legally permitted under local law. Our primary servers are located outside Indonesia, in multiple data centers for redundancy. When you use romfuns, your data is transmitted to and stored on these servers. By creating an account, you consent to this international transfer. We maintain reasonable security standards across all locations and encrypt data in transit using industry-standard TLS encryption. If you are uncomfortable with data storage outside your jurisdiction, you should not use romfuns.

We are subject to the data protection and gaming regulations of the jurisdictions where we operate and where our users are located. We comply with requests from law enforcement, regulators, and courts in those jurisdictions. We may disclose your information if required by legal process, court order, or government investigation, and we will notify you of such disclosure unless legally prohibited from doing so.

Contact and Policy Updates

If you have privacy questions or concerns, contact our support team through the in-app help menu or by email. We respond to privacy-related inquiries within fourteen days. We may update this privacy policy from time to time. When we make material changes—such as adding a new payment processor or changing how we retain data—we will notify you through your email address on file and update the "Last Updated" date at the bottom of this policy. Continued use of romfuns after a policy update constitutes your acceptance of the new terms. If you do not agree with updated terms, you may close your account and request withdrawal of your balance through the standard withdrawal process using DANA, e-wallet, mobile banking, or your bank.

• Personal data: Name, date of birth, ID documents, proof of address, email, phone number.
• Payment information: local payment, online payment, e-wallet, mobile banking, local payment, online payment, and bank account details (e-wallet, mobile banking, local payment, online payment).
• Behavioral data: Device type, IP address, games played, time spent, transaction history, Liga 1 and Champions League betting activity.
• Retention: Personal data retained five years post-closure; transaction records retained indefinitely for compliance.